James A. Haley Veterans’ Hospital - Tampa, Florida

Lakeland Community Based Outpatient Clinic

The Lakeland Community Based Outpatient Clinic is located at 4237 South Pipkin Road, Lakeland, Florida 33811 in the Parkway Corporate Center near the Polk Parkway in Lakeland. This CBOC was established to provide comprehensive primary care services to Veterans who reside in Polk and surrounding counties.

Hours of Operation: Monday – Friday 8:00 am – 4:30 pm
Please check with your provider as their hours of operation may vary.
To speak with a nurse after clinic hours: (888) 811-0107

Services Provided Include:

Building 1 – Primary Care
• Primary Care (PACT Teamlet):
• 1- Sapphire, 2- Diamond, 3- Onyx, 4- Pearl, 5- Coral, 6- Ruby (Women’s Health), 7- Turquoise, 8- Jade, 9- Emerald, 10- Topaz, 11-Opal 
• Nursing Care
• Health Administrative Services (HAS)
• Laboratory – Phlebotomy (lab services available Monday-Friday) 
• Clinical Pharmacist
• Coumadin & Medication Management. We do not have an on-site VA Pharmacy. 
• Social Services
• Nutrition Services
• Individual and Group appointments, Diabetes Meal Planning and MOVE!
• Behavioral Health Consultant
• Electrocardiogram (ECG)
• Rheumatology (5- Coral) 
• Women’s Health: Routine Gynecological Pap examination

Building 2 - Multispecialty
• Health Administrative Services (HAS)
• Audiology Clinic/Hearing Aid
• Courtesy walk-in hearing aid repair clinic, please call to verify hours.
• Podiatry Clinic (foot care)
• Psychology Services: Individual and Group
• Radiology
• Routine X-ray and Ultrasound
• Telemedicine Virtual Care Clinics:
    o Diabetes
    o Mental Health Medicine Management
    o Speech Pathology
    o Smoking Cessation
    o Renal (Kidney), Renal Anemia
    o MOVE! Exercise control
    o Infectious Disease
    o Pharmacy Diabetes
    o Kidney Education Group
    o Tele-Retinal Store & Forward
    o Tele-Dermatology Store & Forward Imaging
    o Home Based Primary Care (HBPC)
    o Home Tele-Health Care Coordination
• Please call for available days and times
• Home Oxygen Services
• Physical Therapist (Mobile Rehabilitation Bus)
• Prosthetic Services
• Orthotic Clinic Services
• Visual Impairment Services (VIST)

Scheduling Appointments:

PACT primary care appointments are scheduled one year in advance. If you wish to make, cancel or re-schedule a clinic visit, please call the Lakeland CBOC.
Don’t be a “No-Show.” Please call and re-schedule clinic visits that you cannot make. This will ensure another Veteran can be seen.

If you are feeling sick or feel that you need to be seen by your provider, contact your PACT team RN.

Scheduling Appointments after Discharge from a Private Hospital:

If you are admitted to a non-VA hospital, please contact your PACT team RN; they will assist in arranging a follow-up appointment if needed, secure your medical records and assist with other medical needs.

Phone: (863) 701-2470
Toll Free: 1 (866) 838-4400
Fax: (863) 701-2474