Beneficiary Travel - James A. Haley Veterans’ Hospital - Tampa, Florida
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James A. Haley Veterans’ Hospital - Tampa, Florida


Beneficiary Travel

Beneficiary Travel-Non-VA Care -- Frequently Asked Questions:

Q.  Can I get travel pay for NON-VA Care appointments?

VA has authority to pay for transportation of Beneficiary Travel-eligible Veterans to a non-VA health care appointment only if the care is being paid for by VA.

Q.  What criteria must I meet to be eligible?

You may be eligible for VA beneficiary travel benefits for VA health care services if you meet one of the following:

  • Service Connected rating of 30% or more
  • Service Connected 0% to 20% and being treated for your Service Connected Disability
  • Receiving a VA pension, Aid & Attendance or Household pension
  • Veterans whose annual income falls below the income threshold
  • Scheduled Compensation and Pension (C&P) Examination

Q.  How do I get paid?

A.  Travel pay is given after your appointment. Veterans must complete their medical appointment before they can receive reimbursement. VA must be able to verify completion of medical appointment.

A.  By appointment either with records from the facility or proof of appointment attendance from the community provider. Remember, it is important to update your address in the VA system to ensure you receive the correct travel reimbursement.

Q.  Is there a deductible?

A.  In most cases, travel benefits are subject to a deductible. Be sure you complete your means test annually as it may change your deductible requirement. Deductible is $3.00 one-way and $6.00 round trip. Deductibles do not apply for compensation and pension examinations, travel by an ambulance or a specially equipped van and/or those Veterans in receipt of VA pension.

Q.  How much would I get?

A.  General Travel is 41.5 cents per mile for qualified scheduled appointments. The trip is calculated using the VA Beneficial Travel Dashboard for round-trip mileage in most cases. Reimbursement is paid ONLY to the closest VA facility that provides the care you received for the VA care appointment.

Q.  How much time do I have to submit a claim?

A.  You have 30 days from the time of the authorized appointment to submit VA form 10-3452

Q.  I meet the criteria. What do I do now?

A.  After completion of your appointment, submit VA form 10-3452 to the clinic clerk for same day processing. For past claims or NON-VA Care appointments, attach a copy of appointments attendance then mail it to James A. Haley Veterans Hospital travel office 136A. You may also bring the required information to our drop off location in the main hospital room 1C-107D (travel office) and the clerk will assist with processing your claim. If you would like more information about travel reimbursement contact our travel office at (813)972-2000 ext. 6208.

What does Beneficiary Travel - Non- VA Care mean?

The Beneficiary Travel program provides eligible Veterans and other beneficiaries mileage reimbursement, common carrier (plane, train, bus, taxi, light rail etc.), or when medically indicated, "special mode" (ambulance, wheelchair van) transport for travel to and from VA health care, or VA authorized non-VA health care for which the Veteran is eligible.

Contact Info


  • 13000 Bruce B. Downs Blvd., Tampa, FL 33612
    1st Floor, near 1C/North Wing and Specialty Clinics

Contact Number(s)

  • 813-972-2000 Ext. 6208

Hours of Operation

  • 8:00 am - 4:00 pm