About the Program

The James A. Haley Veterans’ Hospital pharmacy processes thousands of prescriptions daily. Many of these prescriptions are filled by the Central Mailout Pharmacy. Prescriptions may be refilled by phone, through the mail or on the Internet.

Request refills by

• Automated Refill Line: Available for all JAHVH patients. Call one of the following numbers — (813) 903-4885 (Tampa area) or (888) 281-5463 (from outside the Tampa area)
  1. After you have dialed the number, wait for the automated attendant to answer.
  2. Enter your entire Social Security Number, then press the # key. Wait for an answer.
  3. Press 2, then wait for an answer.
  4. Press 1, then wait for an answer.
  5. Enter the prescription number, then press the # key. Wait for an answer.
  6. To refill additional prescriptions, press 1 and repeat the process.
  If you are using the automated refill line, all refills should be ordered at least 10 days prior to when the refill is due to ensure prompt processing and delivery time.
• Mail-Ordered Refills: Patients are provided with a mailing label with each prescription from the JAHVH Pharmacy. The address is —
  

  Pharmacy Service (119)
  James A. Haley Veterans’ Hospital
  13000 Bruce B. Downs Blvd.
  Tampa, FL 33612

Internet Refills

Prescriptions may also be filled online using VA’s My HealtheVet program. You will need a user ID and password to log in. If you do not have one, you can easily get one by creating your personal profile.

Refills at JAHVH Pharmacy

All veterans are encouraged to refill their prescriptions by phone or Internet. Because of our patient workload, prescriptions cannot be refilled at the main JAHVH pharmacy window.

Drug Information

Please visit My HealtheVet for information about any prescription you may be taking.

Hours

Outpatient Pharmacy

Monday through Friday from 8 a.m. to 7 p.m.
Saturday from 8 a.m. to 4 p.m.

Inpatient Pharmacy (inpatient hospitalized veterans only)

Open 24 hours a day, seven days a week.

All of the above services, except for the inpatient pharmacy, are closed on all federal holidays.